Privacy Policy

At Halle & Co, your privacy matters to us. This policy explains how we collect, use and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we collect the personal information you provide, such as your name, email address, phone number and delivery address.

When you browse our website, certain technical information like your IP address, browser type and device may be collected automatically to help us improve your experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about purchases or enquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing emails (only if you have opted in)

Marketing & Consent

If you choose to receive emails from us, we may send updates about new products, offers and news from Halle & Co. You can unsubscribe at any time by clicking the link in our emails or contacting us directly at hello@halleandco.uk.

When you provide personal information to complete a transaction, we understand that you consent to us using it for that specific purpose. If we ask for your details for anything else, such as marketing, we will request your clear permission.

You can withdraw your consent at any time by contacting us using the email above.

Payments & Security

Payments are processed securely through trusted third-party providers that comply with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store full credit card details on our own servers.

Our website uses Secure Sockets Layer (SSL) encryption and industry-standard security measures to help protect your information.

Data Storage

Your data is stored on secure servers protected by firewalls and managed using industry best practices. We only keep personal information for as long as necessary to provide our services and meet legal obligations.

UK GDPR & Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Ask us to delete your data where appropriate
  • Withdraw consent for marketing communications

To make a request, please contact hello@halleandco.uk.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our business or legal requirements. The most recent version will always be available on our website.